1. Shopping: We are currently updating our shopping carts and products, to place an order please kindly email us to help@dongxam.com.

2. Buying a Sample: Retail price per items is applied.

3. Retail Purchases: All purchases qualify for Retail Purchase. All sales are FOB port of embarkation. Export retail prices are often 50% to 100% higher than wholesale prices. Payment for the product and shipping costs are due in-full & in-advance for retails.

4. Wholesale Purchases: Sales are FOB port of embarkation. Payment of 50 % of the total amount due, with balance by wire transfer or confirmed L/C drawn on international banks acceptable to Dong Xam Silver Crafts.

5. The Purchase Price does NOT include the costs for shipping, insurance, and/or handling.

6. No order will be processed until Dong Xam Silver Crafts Association has received a copy of your bank’s wire instructions to Dong Xam Crafts’ bank (Mr. Dang Xuan Tao – account holder), and confirmation from our bank that your monies have been received.

7. The risk of loss or damage is yours at the time the goods are placed on board an international carrier.

8. The terms and conditions contained in this document may not be changed or varied absent a writing signed by both parties. No attempted change or variation not signed by Dong Xam Silver Crafts will bind Dong Xam Silver Crafts to that change or variation.

9. Credit Cards - We accept paying by Visa or Master Card. This is 3 % surcharge on your total amount paying by C.C, we will need to get your card's details and your signature of authorization via secure way - fax.